Frequently asked questions

It depends on your roof, shading, energy use and plans. A short conversation and a few details are usually enough to tell whether it is worth a closer look.

Often, yes. Adding a battery or EV charger to an existing system depends on your inverter, switchboard and system age, which are checked before anything is recommended.

Usually. A site assessment confirms roof, switchboard and installation details, so any proposal is based on your property rather than assumptions. What is involved is explained before one is arranged.

Timing depends on the system, the site, equipment availability and any network approvals. Expected timing is outlined when we discuss your proposal.

SYNC ENERGY & ELECTRICAL services homes and businesses across the Melbourne metropolitan area, with a dedicated team supporting Melbourne’s western suburbs. See our service areas, then contact us to discuss your location and project requirements.

Use the quote form, which takes a few minutes, or email syncenergy007@gmail.com or admin@syncenergyelectrical.com. Your details are used to respond to your enquiry, as explained in our privacy policy.

Your enquiry details are used to respond to you, as described in our privacy policy. Marketing updates are only sent if you opt in.

Government incentives for solar, batteries and other upgrades change over time and depend on eligibility, so we do not list amounts on this website. Check current information from official sources such as energy.gov.au, and ask us how incentives may apply to your enquiry.

Kilowatts (kW) measure power: the rate energy is being used or supplied at a moment. Kilowatt-hours (kWh) measure energy over time. A 2 kW appliance running for three hours uses 6 kWh.

Only if the system is designed for backup. It depends on the battery, the inverter and how the switchboard is configured. Tell us if backup matters to you.

In many cases. Compatibility depends on your current inverter and switchboard, which is checked during the assessment.

It depends on your energy use, roof space and network export rules. Rather than a fixed package size, a system is sized from your usage pattern and site details.

Often, yes. Planning for it at the start, for example with a compatible inverter and switchboard space, can make adding a battery later simpler.

It helps. Interval data from your retailer or meter shows when your site uses energy, which leads to a better-sized system. If it is not available, bills and site information can be used instead.

Scheduling is discussed during planning so that any disruption is understood and minimised where practical.

Not always. Some drivers use a standard outlet for top-ups. A dedicated charger is generally faster and designed for regular, sustained charging.

Yes, with a compatible charger or settings. How much of your charging comes from solar depends on system size, timing and how often the car is home during the day.

No. This website is for planned work and enquiries. If you have an electrical emergency or safety hazard, contact your electricity distributor or emergency services.

Older switchboards may lack space or modern protection for new circuits such as solar, batteries or EV chargers. An assessment confirms what is needed.